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What is the User compliance & usage of chatbot services in customer service?

What is the User compliance & usage of chatbot services in customer service?

Communicating with customers through live chat interfaces has become increasingly common in many e-commerce settings to provide real-time customer support. Human chat facilities are nowadays often replaced by chatbots services and machine assistants, which are devices that are mostly artificially intelligent to interact with human users using natural language (AI). While cost-saving and time-saving benefits...